Pricing
No hidden fees. Just straightforward pricing to fit your business needs. You can change plans or cancel your account at any time. 30-Day money back guarantee.
Essentials Plan
Keep your website secure, updated, and running smoothly.
from
$99
/ month
- Unlimited Website Fixes
- 1 x Site Edit task / month
- WordPress core, theme & plugin updates
- Malware scan every 6 hours
- Custom Firewall & Bot Protection
- 2 x Daily remote backups
- 5 Minute Uptime monitoring
- 10% Off All Services
- Fortnightly Reports
- Level 1 Priority support
Unlimited Plan
Everything in Essential Care, plus unlimited website edits & fixes.
from
$199
/ month
- Everything in Essentials Plan
- Unlimited Site Edit tasks
- WooCommerce support & optimization
- Speed & performance enhancements
- Performance Monitoring & Reporting
- 4 x Daily remote backups
- 1 Minute Uptime Monitoring
- Weekly website health reports
- Weekly maintenance reports
- 20% Off All Services
- Level 2 Priority support
One-off Support
Quick, professional fixes or upgrades handled by our expert team.
from
$45
/ task
- Small content or design changes
- Troubleshooting broken layouts or elements
- Fixing contact forms or plugin issues
- Repairing down or error-prone sites (500 errors, broken carts, etc.)
- WordPress speed optimisation
- Full hacked site cleanup & security hardening
- WordPress site migration
- Adding features & Custom Development
Step 1
Choose Your Plan & Sign Up
Choose your plan – Essentials or Unlimited – and complete your order through our secure checkout. You’ll create an account where you can safely provide your website access via our encrypted client vault.
Step 2
Quick Onboarding & Full Site Audit
Within 15 minutes, our team will personally reach out to welcome you and start the onboarding process. We’ll review your site, run a full audit, and set everything up for ongoing care and monitoring.
Step 3
Immediate Help & Ongoing Support
If anything urgent needs fixing, we’ll jump on it right away. From there, we’ll take care of your updates, backups, and performance – plus unlimited small tasks if you’re on the Unlimited Plan.
FAQ's
frequently asked questions
Still got questions? Speak with one of our eperienced team members.
What’s included in the Essentials Plan?
Our Essentials Plan covers all the critical maintenance your WordPress site needs to stay secure and running smoothly. This includes core, plugin, and theme updates, daily off-site backups, uptime monitoring, security scans, performance checks, and access to our Australian-based support team for basic questions or troubleshooting. It's ideal for businesses who want reliable, proactive care without needing regular content or design changes.
What counts as a ‘small task’ in the Unlimited Plan?
A small task is any change or fix that can generally be completed within 30 minutes. Examples include changing text or images, installing or configuring a plugin, adjusting styling or layout, fixing minor bugs, or adding a tracking code. Tasks that require custom development, large-scale design changes, or span multiple hours would fall outside this scope - but we’ll always let you know upfront and offer a quote if needed.
How quickly do you respond to support requests?
We pride ourselves on fast turnaround times. Essentials Plan users typically get responses within a few hours during business hours, while Unlimited Plan users enjoy priority response, often hearing back within minutes. Most tasks are completed within 24 hours, if not same-day.
Is there a lock-in contract or minimum commitment?
No lock-in contracts! Our plans are billed month-to-month and you can cancel anytime. We believe in earning your trust with great service, not binding you with fine print.
Are you based in Australia?
Yes! Site Saviour is proudly 100% Australian-owned and operated, based on the Gold Coast. All of our team members are local. Your site and data are never outsourced overseas, which gives you the peace of mind of working with a provider who understands Australian business, privacy expectations, and compliance.
Is my website and data safe with you?
Absolutely. We take data privacy and security very seriously. All credentials are stored securely, access is limited to only the team member working on your site, and no part of your data is shared with third parties. We’ve also worked in regulated industries and maintain high security standards.
What payment methods do you accept?
We accept all major credit/debit cards and online payments through our secure checkout. If you prefer to be invoiced manually (e.g. for NDIS providers, councils, or businesses that require purchase orders), just let us know.
What does the Unlimited Plan cover that the Essentials doesn’t?
The Unlimited Plan includes everything in the Essentials Plan, plus unlimited small tasks completed by our team on request. These tasks can include content edits, plugin installs, design tweaks, fixing minor issues, and much more. It’s perfect for clients who need ongoing updates or help keeping their site fresh and functional without hiring a full-time developer.
Is there a limit to how many small tasks I can request with the Unlimited Plan?
Nope! You can request as many small tasks as you need, anytime. We’ll handle them one at a time with fast turnaround, and you’ll always get personal support from our local team. Our goal is to give you reliable, ongoing help without nickel-and-diming you for every change.
Do you work on weekends or public holidays?
Our core support hours are Monday to Friday, 7am–7pm AEST. However, we do monitor uptime and security alerts 24/7 and act immediately if your site goes down or is under attack. For critical issues, we’re always just a step away, no matter the day.
What happens if my site is hacked while I’m on a plan?
If you’re on either the Essentials or Unlimited Plan, and your site is hacked, we’ll clean it up at no extra cost. We'll also investigate how it happened, patch vulnerabilities, and secure your site to prevent future attacks. Think of us as your safety net—your website’s never left unprotected.
What if I’m not happy with the work?
If you're not satisfied, we'll work to make it right. If we can’t deliver the result you expected due to technical limitations or other reasons, we’ll be transparent and offer a full refund. We stand by our work and aim for 100% client satisfaction.
Do I need to give you access to my site?
Yes. At minimum, we require a WordPress admin login. For some services, we may also need access to your hosting (e.g., cPanel, FTP, or DNS). We provide clear instructions on how to safely share access, and all information is handled securely.
Do you work with WooCommerce and other eCommerce platforms?
Yes, we have extensive experience with WooCommerce as well as other plugins used in eCommerce environments (like payment gateways, booking tools, etc). Whether it's a broken checkout, product display issue, or cart-related bug, we can help.