Pricing

No hidden fees. Just straightforward pricing to fit your business needs. You can change plans or cancel your account at any time. 30-Day money back guarantee.

Pricing Plan

30-Day money back guarantee.

Sign up to a monthly plan and enjoy 24/7 maintenance, monitoring, security enhancements, performance boost, hosting, expert support, & peace of mind. Billed monthly or save 20% on annual plans. Cancel anytime. Prefer one-off support? take a look at our one-off services.

Monthly Yearly

⃪ SAVE 20%

$ 79 per month

Unlimited Website Fixes
High Performance Hosting
Limited Small Tasks
WordPress core, theme & plugin updates
Malware scan every 6 hours
Custom Firewall & Bot Protection
2 x Daily remote backups
5 Minute Uptime monitoring
10% Off All Services
Monthly Site Reports
Level 1 support

$ 99 Per month

Everything in Essentials Plan
Optimised Hosting (4GB RAM)
WooCommerce support
WooCommerce Optimisation
4 x Daily remote backups
Support For Membership Sites
1 Minute Uptime Monitoring
Performance Monitoring
Fortnighlty Site Reports
20% Off All Services
Level 2 Support

Popular

$ 199 per month

Unlimited Small Tasks
Speed & performance enhancements
On-page SEO
Design Tweaks
Performance Monitoring
Core Web Vitals Fixes
Global CDN
Enhanced Security
Weekly Site Reports
30% Off All Services
Level 3 Priority Support

FAQ's

Questions regarding any of our plans?

Need help understanding how it works? Start here. These are the most common questions we get – and the answers you need before getting started.

What’s included in the Essentials Plan?

Our Essentials Plan covers all the critical maintenance your WordPress site needs to stay secure and running smoothly. This includes core, plugin, and theme updates, daily off-site backups, uptime monitoring, security scans, performance checks, and access to our Australian-based support team for basic questions or troubleshooting. It's ideal for businesses who want reliable, proactive care without needing regular content or design changes.

What counts as a ‘small task’ in the Unlimited Plan?

A small task is any change or fix that can generally be completed within 30 minutes. Examples include changing text or images, installing or configuring a plugin, adjusting styling or layout, fixing minor bugs, or adding a tracking code. Tasks that require custom development, large-scale design changes, or span multiple hours would fall outside this scope - but we’ll always let you know upfront and offer a quote if needed.

How quickly do you respond to support requests?

We pride ourselves on fast turnaround times. Essentials Plan users typically get responses within a few hours during business hours, while Unlimited Plan users enjoy priority response, often hearing back within minutes. Most tasks are completed within 24 hours, if not same-day.

Is there a lock-in contract or minimum commitment?

No lock-in contracts! Our plans are billed month-to-month and you can cancel anytime. We believe in earning your trust with great service, not binding you with fine print.

Are you based in Australia?

Yes! Site Saviour is proudly 100% Australian-owned and operated, based on the Gold Coast. All of our team members are local. Your site and data are never outsourced overseas, which gives you the peace of mind of working with a provider who understands Australian business, privacy expectations, and compliance.

Is my website and data safe with you?

Absolutely. We take data privacy and security very seriously. All credentials are stored securely, access is limited to only the team member working on your site, and no part of your data is shared with third parties. We’ve also worked in regulated industries and maintain high security standards.

What payment methods do you accept?

We accept all major credit/debit cards and online payments through our secure checkout. If you prefer to be invoiced manually (e.g. for NDIS providers, councils, or businesses that require purchase orders), just let us know.

What does the Unlimited Plan cover that the Essentials doesn’t?

The Unlimited Plan includes everything in the Essentials Plan, plus unlimited small tasks completed by our team on request. These tasks can include content edits, plugin installs, design tweaks, fixing minor issues, and much more. It’s perfect for clients who need ongoing updates or help keeping their site fresh and functional without hiring a full-time developer.

Is there a limit to how many small tasks I can request with the Unlimited Plan?

Nope! You can request as many small tasks as you need, anytime. We’ll handle them one at a time with fast turnaround, and you’ll always get personal support from our local team. Our goal is to give you reliable, ongoing help without nickel-and-diming you for every change.

Do you work on weekends or public holidays?

Our core support hours are Monday to Friday, 7am–7pm AEST. However, we do monitor uptime and security alerts 24/7 and act immediately if your site goes down or is under attack. For critical issues, we’re always just a step away, no matter the day.

What happens if my site is hacked while I’m on a plan?

If you’re on either the Essentials or Unlimited Plan, and your site is hacked, we’ll clean it up at no extra cost. We'll also investigate how it happened, patch vulnerabilities, and secure your site to prevent future attacks. Think of us as your safety net—your website’s never left unprotected.

What if I’m not happy with the work?

If you're not satisfied, we'll work to make it right. If we can’t deliver the result you expected due to technical limitations or other reasons, we’ll be transparent and offer a full refund. We stand by our work and aim for 100% client satisfaction.

Do I need to give you access to my site?

Yes. At minimum, we require a WordPress admin login. For some services, we may also need access to your hosting (e.g., cPanel, FTP, or DNS). We provide clear instructions on how to safely share access, and all information is handled securely.

Do you work with WooCommerce and other eCommerce platforms?

Yes, we have extensive experience with WooCommerce as well as other plugins used in eCommerce environments (like payment gateways, booking tools, etc). Whether it's a broken checkout, product display issue, or cart-related bug, we can help.

25% discount on your first purchase - this month only

New to Site Saviour? Now’s the perfect time to try us out. For this month only, get up to 25% off your first service – whether it’s a plan, a fix, a cleanup, or a full optimisation. No hidden fees – just expert WordPress help at a better price.

Need Help?

We’re Here When You Need Us

Whether you’re a customer or just have a question, our team is ready to help. You can chat with a developer, request a callback, or register for free and open a support ticket anytime – no purchase required.

Live Chat

Speak directly with a WordPress expert in real time. Great for quick questions, pre-sales help, or urgent issues.

Request a Callback

Don’t want to explain it over chat? Request a free callback and we’ll talk you through your issue - on your schedule.